Privacy Policy | Feel Good Therapy

Last updated: 30 April 2026

Feel Good Therapy (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains what data we collect, why we collect it, how we use it, and your rights.

Who we are

Feel Good Therapy is run by Gina Mayolin Arellano, providing online hypnotherapy, coaching, and belief-coding sessions to clients in the UK and internationally. The data controller for this site is Gina Mayolin Arellano, contactable at [email protected].

What data we collect

Contact details you provide via our enquiry form (name, email, phone, optional notes).
Session data you share during a discovery call or therapy session — handled in confidence and never shared.
Technical data automatically collected as you browse: IP address, browser type, device, pages visited.
Cookies — see the Cookies section below.

How we use your data

To respond to enquiries and book sessions.
To provide therapy and coaching services.
To improve the site (anonymised analytics).
To comply with legal and professional obligations (e.g. record-keeping for regulatory bodies).

We rely on the following lawful bases: consent (when you submit an enquiry), contract (when you book a session), and legitimate interests (basic site analytics).

Who we share data with

We don’t sell or rent your data. We share data only with carefully chosen processors that help us run the practice:

Our website host (UK / EU servers).
Our email and form-handling tools.
Google Analytics 4 (anonymised, aggregated traffic data) — only if you accept analytics cookies.
Professional regulatory bodies (GHR / CNHC / VTCT) where required for ongoing accreditation.

How long we keep your data

We keep enquiry and contact data for up to 24 months. Therapy session notes are retained for 7 years in line with professional body guidance, then securely destroyed.

Cookies

We use a small number of cookies to keep the site working and (with your consent) to understand how it’s used. You can manage your preferences any time via the Manage cookies link in the footer.

Your rights

Under UK GDPR, you have the right to:

Be informed about how we use your data.
Access a copy of the data we hold about you.
Correct inaccurate data.
Ask us to delete your data (“right to erasure”).
Restrict or object to certain processing.
Withdraw consent at any time.
Lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk).

To exercise any of these rights, email [email protected] and we’ll respond within 30 days.

Security

We use HTTPS encryption across the site, store data on secure servers, and limit access to authorised people only.

Changes to this policy

We’ll update this page when our practices change and post the revision date at the top.